Privacy
Statement
Website of Mayo County Council, National Roads Design Office
Mayo County Council has created this privacy statement in order to demonstrate
our firm commitment to your privacy. By visiting Mayococo.ie,
Mayolibrary.ie, MayoCDB.ie, MayoEnergy.ie, RegDesign.com, or CastlebarTC.ie,
you are accepting the practices described in this Privacy Notice.
This statement relates to our privacy practices in connection with the
aforementioned websites. We are not responsible for the content or pricacy
practices of other websites. Any external links to other websites are clearly
identifiable as such. Some technical terms used in this statement are explained
at the end of this page.
General Statement:
Mayo County Council fully respects your right to privacy, and we will not
collect any personal information about you on this website without your clear
permission. Any information which you volunteer to Mayo County Council's
websites will be treated with the highest standard of security and
confidentiality, strictly in accordance with the Data Protection Acts, 1988
& 2003.
What Personal Information About Customers Does
Mayo County Council Gather?
The information we learn from customers helps us personalise and continually
improve your online experience at Mayococo.ie and our other websites.
Here are the types of information we gather:
Information You Give Us:
We receive and store any information you enter on our website or give us in
any other way. You can choose not to provide certain information, but
then you might not be able to take advantage of many of our features.
When you register for an account, we require personal information (like name,
email address, etc.). We use the information that you provide for such
purposes as responding to your requests, customising our online services for
you, improving our online services, and communicating with you.
Where a user voluntarily provides personal information, the data will be
used for analysis, research or customer service purposes only. Any
personal data provided by you to us will be held in accordance with the data
protection principles set out in the Data Protection (Amendment) Act, 2003, the
Data Protection Act, 1988, Electronic Commerce Act, 2000, and other relevant EU
and Irish legislation.
If we do use mailing lists to pass on information on your account(s) or
promotions to you about our online services, we will always have a clear
mechanism for you to remove yourself from future mailings.
We do not store any record of your credit card or Laser number. Any
credit or debit card data is transferred directly from your computer to our
card services partners’ server over a secure, encrypted connection. Our
card services partners are the Local Government Computer Services Board (LGCSB)
and RealEx.
Mayo County Council assures you that the identity of all who contact us
through this website is kept confidential: we do not rent, sell, or
exchange mailing lists, or otherwise disclose such information to third
parties, except as may be required by law, or through voluntary cooperation
with law enforcement authorities if we judge that such cooperation is necessary
to combat fraud or other crime.
Automatic Information:
For general web browsing no personal information is revealed to us, although
certain statistical information is available to us from our website logs.
For example, like many websites, we obtain certain types of information when
your web browser (browsers are pieces of software that allow you to access the
internet; examples include: Internet Explorer, Netscape, Opera, Mozilla,
etc.) accesses Mayococo.ie or our other websites. See below for
examples. Also, to ensure the security of your online account information
in our ePayments area, we use cookies to ensure that security is maintained by
preventing the “hijacking” of your online identity (see below for more on
cookies). The only information that is stored in that cookie is a key
code which can be used by our server only during the current visit to verify
your identity online. The cookie becomes unusable after either the user
logs out or after 20 minutes of inactivity on our website.
Examples of information collected:
Internet Protocol (IP) address
used to connect your computer to the internet (for example 192.168.88.21)
Login—if using our account
services
Email address—if you email
any of our public email addresses
Computer and connection
information such as browser type and version, operating system, platform,
referring url and pages visited
Mayo County Council will make no attempt to identify individual visitors or
to associate the technical details listed above with any individual, except in
cases where criminal activity has taken place (i.e. in response to a
"hacking" incident). It is the policy of Mayo County Council never to
disclose such technical information in respect of individual website visitors
to a third party (except for law-enforcement bodies and then only in response to
illegal activity such as "hacking"; also our Internet Service
Providor which records such data on our behalf and which is bound by
confidentiality provisions in this regard), unless obliged to disclose such
information by a rule of law. The technical information will be used only by
Mayo County Council, and only for statistical and other administrative
purposes. You should not that technical details, which we cannot associate with
any identifiable individual, do not constitute "personal data" for
the purposes of the Data Protection Acts, 1988 & 2003.
Cookies:
Cookies are alphanumeric identifiers that we transfer to your computer's
hard drive through your web browser toenable our systems to recognize your
browser and to provide security while you access your online ePayment account
information.
The "Help" portion of the toolbar on most browsers will tell you
how to prevent your browser from accepting new cookies, how to have the browser
notify you when you receive a new cookie, or how to disable cookies altogether.
However, cookies allow you to take full advantage of some of Mayococo.ie’s
account-based features, and we recommend that you leave them turned on.
To ensure the security of your online account information in our ePayments
area, we use cookies to ensure that security is maintained by preventing the
“hijacking” of your online identity (see below for more on cookies). The
only information that is stored in that cookie is a key code which can be used
by our server only during the current visit to verify your identity
online. The cookie becomes unusable after either the user logs out or
after 20 minutes of inactivity on our website.
Does mayococo.ie Share the Information it Receives?
Rarely. In cases where there is a statutory requirement to share information
with a government agency or other local authority or where your information
must be shared with another agency in order to answer a customer query, then
the minimum amount of information required will be shared in an appropriate
manner. Generally, information is shared with other agencies as an
aggregate rather than as a specific piece of data. For example, Mayo
County Council must make annual landfill returns which include the total
tonnage collected but would not include information on individual customers
utilizing our refuse collection services.
We may choose to release automatic information (see above) and other
information received to the website to companies and organizations for fraud
protection and credit risk reduction. Information of this type will only
be shared about users who have caused or attempted to cause damage to
Mayococo.ie or other council websites. This type of information would be
shared only as a result of “hacking” attacks, fraud or other illegal
activities.
Agents :
We employ an outside company to compile reports on our online
activity. This firm, Counter-Intelligence.ie, analyses our web traffic
and compiles reports on online usage of our website. However, they retain
information on only the last 1000 visits to Mayococo.ie and all of this
information is of the type discussed above in the Automatic Information
section.
How Secure is Information About Me?
We do not collect credit card information or other payment methods via this
website. All transactions are completed via the Local Government Computer
Services Board (LGCSB)/RealEx online payment processing engine to ensure
maximum protection for your account information.
It is important for you to protect against unauthorized access to your
password and to your computer. Be sure to sign off when finished using
our ePayments Account Viewer tool and to sign off from your computer when using
a shared computer.
What Information Can I Access Online?
Mayococo.ie and the other council websites will make as much public
information available online as possible in order to improve the transparency
of our organization.
You can also access your Account details and Litter and Dog Fine details
provided you are able to supply the requested information to do so. This
is done to ensure confidentiality. Going forward, we plan to enable
online employment applications and these will be made available only to the
applicant on an “account” basis.
Links To Other Websites:
In order to make more information easier to find for our users, Mayococo.ie
and the other Council websites link to content owned and hosted by other local
authorities, government agencies, companies, organizations, etc. We are
not responsible for the content or privacy practices of other websites.
Any external links to other websites are clearly identifiable as such. We
link to other websites that provide information relevant to members of the
public living in Mayo and to websites whose content we think would be of
interest or assistance to those planning a visit to Mayo. Mayo County
Council makes no promises or recommendations about the quality of services
provided by groups owning the websites we link to.
Glossary of Technical Terms Used:
web browser
The piece of software you use to read web pages. Examples are Microsoft
Internet Explorer, Netscape Navigator and Opera.
IP address
The identifying details for your computer (or your internet company’s
computer), expressed in "internet protocol" code (for example
192.168.72.34). Every computer connected to the web has a unique IP address,
although the address may not be the same every time a connection is made.
Cookies:
See above.
Disclaimer:
Mayo County Council, its Councillors, directors, employees, servants and
agents, affiliates or other representatives and their respective parent and
subsidiary companies, shall not be liable in respect of any claims,
emergencies, demands, causes of action, damages, losses, expenses, including
without limitation, reasonable legal fees and costs of proceedings arising out
of or in connection with the use and/or dissemination of personal information
relating to you in accordance with this privacy policy and your consents.
You should be aware that where you link to another website from the Mayo
County Council or other Council websites, that Mayo County Council has no
control over that other website. Mayo County Council has no responsibility for
the privacy practices of other websites.
Amendments
Mayo County Council reserves the right in its sole discretion to amend this
privacy statement at any time, and you should regularly check this privacy
statement for any amendments.
More Information/Contact
If you have any questions about this privacy statement, the practices of
this or another Mayo County Council website or your dealings with this or
another Mayo County Council website, you can contact:
Webmaster:
IT Section,Aras an Chontae, Castlebar,
Co. Mayo. webmaster@mayococo.ie
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